Terms & Conditions
Please read these terms carefully before making a purchase.
Last Updated: August 23, 2026
Welcome to Joseph's Well. These Terms and Conditions govern your use of our website and the purchase of our digital blueprints, video guides, and informational products. By accessing our site or completing a purchase, you agree to comply with and be bound by these Terms. If you do not agree with any part of these terms, please do not use our website.
IMPORTANT NOTICE: Joseph's Well is a digital information product. We do not sell or ship physical atmospheric water generation machines or hardware components. You are purchasing instructional materials that show you how to source materials and build the system yourself.
1. Nature of the Product & Digital License
Upon completing your purchase, you are granted a non-exclusive, non-transferable, revocable license to access and use the Joseph's Well digital instructional materials for personal, non-commercial use only.
- You may not reproduce, duplicate, distribute, resell, or publicly share the blueprints, videos, or materials lists provided within the program.
- The system is an educational guide. Your actual success in building the system and generating water will depend on your individual execution, the materials you source, and the ambient humidity and temperature of your specific geographic location.
2. Purchase, Pricing, and Delivery
All purchases are processed securely via authorized third-party digital retail platforms.
- Delivery: As this is a digital product, you will receive instant access to download or stream the materials immediately after a successful transaction. No physical items will be shipped to your address.
- Pricing: The price displayed at checkout is the final price for the digital program. We reserve the right to modify pricing or offer promotional discounts at our sole discretion.
3. 60-Day Money-Back Guarantee
We are confident in the quality of the Joseph's Well instructional program, which is why we offer a 60-Day 100% Satisfaction Guarantee.
- If you are not satisfied with the digital program for any reason, you may request a full refund within 60 days of the original purchase date.
- Refunds are processed through the retail platform used for the purchase. Upon receiving a refund, your license to use the materials is revoked, and you must delete any downloaded files from your devices.
4. Assumption of Risk & DIY Safety
By purchasing and using the Joseph's Well guides, you acknowledge that you are undertaking a do-it-yourself (DIY) construction project.
- Physical Safety: The assembly involves the use of hand tools, hardware, and potentially electrical components. You are solely responsible for ensuring your physical safety during the build process and complying with local building and electrical codes.
- Water Quality: We provide instructions on creating a water filtration setup, but we cannot control the environment in which you place the machine, the cleanliness of the parts you use, or your maintenance routine. You are solely responsible for testing and ensuring the water generated is safe for human consumption before drinking it.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Joseph's Well, its creator (John Gilmore), its employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, our digital products or the physical system you construct.
This includes, but is not limited to, liability for physical injury, property damage, electrical issues, or adverse health effects resulting from the consumption of water produced by the system.
6. User Obligations
By using our website and purchasing our program, you agree that you will not:
- Use the site or digital products for any unlawful purpose.
- Attempt to bypass security protocols, hack, or illegally distribute our protected digital content.
- Make false claims regarding the source of the water or sell the water generated by your DIY system commercially without proper local licensing.
7. Third-Party Links
Our website and guides may contain links to third-party websites or services, such as recommendations for purchasing parts from hardware stores online. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
8. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.
9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: support@josephswell.com
(Please allow 24-48 hours for a response from our support team.)